TERMS & Conditions
The following page contains the general Terms & Conditions for Unicci.com.
1.1. These general terms and conditions apply to every offer from unicci.com and to every agreement concluded between unicci.com and the consumer. The conditions are accessible to everyone and included on the website of unicci.com. Upon request, we will send you a written copy.
1.2. By placing an order you indicate that you agree with the delivery and payment conditions. Unicci100 reserves the right to change its delivery and/or payment conditions after the expiry of the term.
1.3. Unicci100 guarantees that the delivered product complies with the agreement and meets the specifications stated in the offer.
2.1. Delivery takes place while stocks last.
2.2. Under the rules of distance selling, Unicci100 will execute orders within 30 days, unless a different delivery period has been agreed. If delivery within 30 days or otherwise agreed delivery time is not possible (because the ordered item is not in stock or no longer available), or if there is a delay for other reasons, or if an order cannot or only partially be executed, the consumer will receive a message within 1 month after placing the order and in that case he has the right to cancel the order without costs and notice of default.
2.3. The delivery obligation of Unicci100 will be met, subject to proof to the contrary, as soon as the goods delivered by Unicci100 have been offered to the customer. In the case of home delivery, the carrier’s report, containing the refusal of acceptance, serves as full proof of the offer of delivery.
2.4. All terms stated on the website are indicative. No rights can therefore be derived from the aforementioned periods.
2.5. The customer is responsible for providing the correct information when placing an order.
3.1. Prices will not be increased within the term of the offer, unless legal measures make this necessary or if the manufacturer implements interim price increases.
3.2. All prices on the site are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and typing errors.
3.3. All prices on the site are in Euros and include 21% VAT.
4.1. In the event of a consumer purchase, in accordance with the Distance Selling Act (Article 7:5 of the Dutch Civil Code), the customer has the right to return (part of) the delivered goods within a period of 21 days without giving any reason. This period starts when the ordered goods are delivered. The customer is obliged, before proceeding to return, to notify Unicci100 in writing within the period of 21 days after receipt and to return the items.
The product must be returned unused and unopened (well packed). In the event of dissolution, the entrepreneur will refund the amount that the consumer has paid as soon as possible, but no later than 21 days after dissolution. The entrepreneur uses the same payment method that the consumer used for reimbursement, unless the consumer agrees to a different method. The refund is free of charge for the consumer. If the customer has not reported to make use of the statutory right of return within the trial period of 21 days after receipt, then the purchase is a fact.
During the cooling-off period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess the nature, characteristics and functioning of the product. If he makes use of his right of withdrawal, he will return the product to the entrepreneur within 21 days after withdrawal, in accordance with the reasonable and clear instructions provided by the entrepreneur.
The consumer is only liable for depreciation of the product that is the result of a way of handling the product that goes beyond what is permitted in the previous paragraph.
The customer must prove that the delivered goods have been returned on time, for example by means of proof of postal delivery. The goods must be returned in the original packaging (including accessories and associated documentation) and in unused condition. If the goods have been used, encumbered or damaged in any way by the customer, Unicci100 reserves the right to calculate depreciation. With due observance of the provisions of the previous sentence, Unicci100 shall within 21 days after proper receipt of the return shipment or 21 days after proof of return (the proof of shipment must explicitly state the contents of the return shipment), ensure that refund. When returning the entire purchase, the full purchase amount including any calculated shipping and/or payment costs will be refunded to the customer. When only part of the received purchases are returned, only the purchase value of the returned items will be refunded. Additional costs as a result of a more expensive shipping method than the cheapest standard delivery will never be refunded.
Returning the delivered goods is entirely at the expense and risk of the customer.
4.2. The right of cancellation does not apply to:
– service agreements, after full performance of the service, and only when the performance has started with the express prior consent of the consumer and the consumer has declared that he will lose his right of withdrawal as soon as the entrepreneur has fully performed the agreement;
– goods or services whose price is subject to fluctuations in the financial market, over which the supplier has no influence and which may occur within the withdrawal period
– goods that are manufactured according to the consumer’s specifications, for example custom work, or that have a clearly personal character
– products of which the shelf-life within the waiting period of 21 days has elapsed (decay).
– Sealed products that are not suitable for return for health or hygiene reasons and of which the seal has been broken after delivery
– Cosmetics products that have been opened.
– for goods or services that cannot be returned due to their nature, for example for hygiene reasons or that can spoil or age quickly.
5.2. Unicci100 respects the privacy of the users of the internet site and ensures that your personal information is treated confidentially.
5.3. Unicci100 in some cases uses a mailing list. Each mailing contains instructions to remove yourself from this list.
6.1. The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions existing on the date of the conclusion of the agreement and /or government regulations.
6.2. An arrangement offered by the entrepreneur, manufacturer or importer as a guarantee does not affect the rights and claims that the consumer can assert against the entrepreneur with regard to a shortcoming in the fulfillment of the obligations of the entrepreneur on the basis of the law and/or or the distance contract.
6.3. If it appears that the delivered item is wrong, defective or incomplete, then the customer (before proceeding to return to Unicci100) must report these defects in writing to Unicci100 within 2 weeks after discovery of the defect. Return of the goods must be made in the original packaging (including accessories and accompanying documentation). Putting into use after the discovery of a defect, damage caused by the discovery of a defect, encumbrance and/or resale after the discovery of a defect, lapses this right to complain and return.
6.4. If complaints from the customer are found to be well-founded by Unicci100, Unicci100 will repair or replace the delivered goods at the discretion of the consumer free of charge.
7.1. Offers are without obligation, unless stated otherwise in the offer.
7.2. Oral promises are binding on unicci.com only after they have been expressly confirmed in writing.
7.3. Offers from Unicci100 do not automatically apply to repeat orders.
7.4. Unicci100 cannot be held to its offer if the customer should have understood that the offer, or a part thereof, contained an obvious mistake or clerical error.
7.5. Additions, changes and/or further agreements are only effective if agreed in writing.
7.6. By agreeing to the general terms and conditions, the customer automatically agrees to the promotional terms and conditions associated with the Black Friday Promotion.
8.1. An agreement between Unicci100 and the customer is established after an order has been assessed by Unicci100 for feasibility.
8.2. Unicci100 reserves the right not to accept orders or assignments without stating reasons.
9.1. All images; photos, drawings, etc.; eg data regarding weights, dimensions, colors, images of labels, etc. on the website of Unicci.com are only approximate, are indicative and cannot give rise to compensation or dissolution of the agreement.
10.1. Unicci100 is not liable if and insofar as its obligations cannot be fulfilled as a result of force majeure.
10.2. Force majeure is understood to mean any strange cause, as well as any circumstance, which should not reasonably be at its risk. Delay or non-performance by our suppliers, Internet disruptions, electricity disruptions, e-mail disruptions and disruptions or changes in technology provided by third parties, transportation difficulties, strikes, government action, delays in supply, negligence of suppliers and/ or manufacturers of Unicci100 as well as of auxiliary persons, illness of staff, defects in auxiliary or means of transport are expressly considered as force majeure.
10.3. Unicci100 reserves the right to suspend its obligations in the event of force majeure and is also entitled to dissolve the agreement in whole or in part, or to claim that the content of the agreement is amended in such a way that execution remains possible. Under no circumstances is Unicci100 obliged to pay any fine or compensation.
10.4. If Unicci100 has already partially fulfilled its obligations at the start of the force majeure, or can only partially fulfill its obligations, it is entitled to invoice the already delivered or the deliverable part separately and the customer is obliged to pay this invoice.
11.1. Unicci100 is not liable for damage to vehicles or other objects caused by incorrect use of the products. Before use, read the instructions on the packaging and/or consult our website.
11.2. Unicci100 is not liable for the loss of packages or the wrong delivery of orders, if the customer provides a wrong address with an order.
12.1. The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.
12.2. Complaints about the implementation of the agreement must be submitted fully and clearly described to the entrepreneur within 7 days, after the consumer has discovered the defects.
12.3. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will answer within the period of 14 days with a notification of receipt and an indication when the consumer can expect a more detailed answer.
12.4. A complaint does not suspend the entrepreneur’s obligations, unless the entrepreneur indicates otherwise in writing.
12.5. If a complaint is found to be justified by the entrepreneur, the entrepreneur will, at its discretion, replace or repair the delivered products free of charge.
13.1. Dutch law applies to all agreements.
13.2. Disputes arising from an agreement between Unicci100 and the buyer, which cannot be resolved by mutual agreement, will be subject to the competent court within the district of Rotterdam, unless Unicci100 prefers to submit the difference to the competent court of the residence of the buyer, and with the exception of those disputes that fall within the competence of the subdistrict court.